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Customer Service

Shipping & Delivery
We will send you a confirmation email once your oder has been despatched. Delivery will normally take a further 3 working days.
Our standard UK delivery charge is £7.95 per order.
Order tracking is not available on our deliveries, so please allow the full 3 working days for your delivery to arrive after you have received your order despatch confirmation email.
If your parcel does not fit through the letterbox or you are not around to take delivery, the carrier will leave a calling card telling you how you can pick up your parcel or arrange redelivery.
We do everything we can to meet the delivery times specified. However, occasionally delivery times may be affected by factors beyond the control of Impress Weddings and therefore cannot be guaranteed.
UK delivery charges
: UK deliveries are charged on a flat rate basis, regardless of the weight of your parcel. Our standard UK delivery charge is £7.95 per delivery.
Standard delivery is a non trackable service. Delivery charges will be automatically calculated at the checkout page.
Privacy & Security
At Impress Weddings, we take care to protect your privacy and secure your information.
To provide security when paying we use Paypal.
Whether you’re buying, selling, or transferring money, you get an extra layer of security when you use PayPal. That’s because all your financial information is securely stored and encrypted on paypal servers, so you don’t need to share your financial information with the person you’re buying from.
We collect various types of information depending upon how you use our site. We will not disclose your personal details to third parties.
When you order from us, we collect some personal information from you including your name, billing address, delivery address, email address and phone numbers.
When you become a impress weddings.com registered user, we collect information from you including your name, mailing address, email address and password. This information is gathered to make your shopping experience as a registered user as quick and easy as possible. Additionally, we collect certain personal information if you choose to opt-in to our email newsletters.
Our primary goal in collecting personal information - including your first name, last name, purchase history, phone number(s), valid email and residential address - is to provide you with a smooth, efficient, customised shopping experience and to let you know about offers that may be of interest to you.
Data collected from this website will also help us work towards improving our website content and for internal marketing analysis and promotional purposes. We will not disclose your personal details to third parties.
This website is operated by Impress Weddings, and this security policy applies to this website only.
If you have any questions or comments about our security or privacy policy, please contact us.
Returns & Replacements
If you are not completely happy with your wedding invitations please follow these steps to return your online purchase:
Contact Us
Use our contact us page to notify us that you would like to return your purchase.
Please include your order number that you would like to return. If you are a registered customer, your order number can either be found on the delivery despatch note sent in your original delivery parcel or in your my account under 'order history'.
Unfortunately, some items are non-cancelable and non-refundable: Anything that’s made to order, or ordered with your choice of name, message or any other customised aspect that makes it unique to you and therefore not resellable.
Customers registered with impress printers.com can check the delivery status of recent orders online. Click my account to view your recent orders.
Impress Weddings

Here at Impress Weddings, all of our wedding invitations, wedding stationery and accessories are of the highest quality and best of all at affordable prices.
Impress Weddings, Pressworks, 241 Bradford Road, Batley, West Yorkshire  WF17 6JQ
Tel: 01924 458888  Email: info@impressweddings.com